Privacy Policy

Last Updated: [23/07/2024]

Protecting Your Privacy

At RP Elderly Homecare INC, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or interact with us.

Information We Collect

1. Personal Information: When you place an order, create an account, or subscribe to our newsletter, we collect personal information such as your name, email address, shipping address, and phone number.
2. Payment Information: We securely collect and store payment details, including credit/debit card information, through our trusted payment processors.
3. Browsing Data: We may collect non-personal information such as your IP address, browser type, device information, and browsing behavior on our website.
4. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content and advertisements.

How We Use Your Information

1. Order Processing: We use your information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
2. Marketing and Promotions: With your consent, we may use your information to send you promotional emails, newsletters, and special offers. You can opt out of these communications at any time.
3. Improving Our Services: We use your data to analyze website usage, improve our products and services, and enhance your overall shopping experience.
4. Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and conditions.

Data Security

• We implement robust security measures, including SSL encryption, to protect your personal information from unauthorized access, alteration, or disclosure.
• While we strive to protect your data, no online transmission or storage system is completely secure. We recommend using strong passwords and keeping your account information confidential.

Sharing Your Information

1. Third-Party Service Providers: We may share your information with trusted third-party partners who assist us in operating our website, processing payments, delivering products, and conducting marketing activities. These partners are required to maintain the confidentiality and security of your information.
2. Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety.

Your Rights and Choices

1. Access and Update: You have the right to access, update, or delete your personal information. You can do this by logging into your account or contacting us directly at info@rpelderlyhomecare.com.
2. Opting Out: You can unsubscribe from our marketing communications by following the unsubscribe link in our emails or contacting us directly.
3. Cookies Settings: You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of our website.

Children’s Privacy

• Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

Changes to This Privacy Policy

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@rpelderlyhomecare.com
• Phone: +1 978-806-7972
• Address: 41 Market St, Apt B, Lawrence, MA 01843, United States

We are here to assist you and ensure your privacy and security while shopping with RP Elderly Homecare INC.