Shipping Policy

Last Updated: [23/07/2024]

Fast and Reliable Shipping for Your Home & Decor Needs

At RP Elderly Homecare INC, we are committed to providing you with high-quality home and decor products, delivered promptly and safely to your doorstep. Below, you'll find detailed information about our shipping policies.

Processing Time

Order Processing: Orders are typically processed within 1-3 business days after payment confirmation.
Peak Seasons: During peak seasons or promotional periods, processing times may be extended. We will notify you of any delays as soon as possible.

Shipping Methods and Rates

Shipping Options: We offer several shipping options to suit your needs, including standard, expedited, and express shipping.
Shipping Rates: Shipping costs are calculated based on the weight, dimensions of your order, and your delivery location. You can view the estimated shipping cost at checkout.

Shipping Destinations

Domestic Shipping: We currently ship to addresses within the United States.
International Shipping: For international shipping inquiries, please contact our customer service team at info@rpelderlyhomecare.com or call +1 978-806-7972 for assistance.

Shipping Confirmation and Tracking

Shipping Notification: Once your order has shipped, you will receive a shipping confirmation email with your tracking number.
Track Your Order: Use the tracking number provided to monitor your order’s status on our website or the carrier's website.

Delivery Times

Standard Shipping: Typically arrives within 5-7 business days.
Expedited Shipping: Typically arrives within 2-3 business days.
Express Shipping: Typically arrives within 1-2 business days.

Shipping Restrictions

P.O. Boxes and APO/FPO Addresses: We do not ship to P.O. Boxes or APO/FPO addresses.
Special Items: Some oversized or fragile items may have specific shipping requirements. Please refer to the product description or contact us for more details.

Address Accuracy

Please Ensure Accuracy: Make sure your shipping address is accurate and complete to avoid delays. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team:

Email: info@rpelderlyhomecare.com
Phone: +1 978-806-7972
Address: 41 Market St, Apt B, Lawrence, MA 01843, United States

Our team is here to help ensure your shopping experience with RP Elderly Homecare INC is smooth and enjoyable.